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1. Information We Collect

When you make a purchase or register on our site, we may collect the following information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (not stored by us, processed through a secure payment gateway)
• Purchase history and product preferences

We may also automatically collect data such as IP address, device type, browser, and site usage activity (cookies) for analytics and service improvement purposes.

2. Use of Information

The personal information we collect is used to:

• Process and deliver orders
• Contact you regarding order status
• Provide promotional updates or product information (if you consent)
• Enhance the user experience on our site
• Handle customer service requests

We do not sell, rent, or trade your personal information to third parties for commercial purposes without your consent.

3. Data Storage and Security

We safeguard your personal data with commercially reasonable security systems to protect against unauthorized access, use, or disclosure.
However, please note that no data transmission system over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

4. Third Parties

We may collaborate with third parties (such as shipping or payment service providers) to support your transactions. They will only have access to the data necessary to perform their tasks and are required not to use it for other purposes.
We may also use third-party services such as Google Analytics to understand user behavior and improve our services.

5. Your Rights to Personal Data

As a user, you have the right to:

• Request access to your personal data that we store
• Request changes or deletion of data
• Opt out of data use for promotional purposes at any time

To do so, please contact us at admin@flowcompany.id

6. Cookies

Our site uses cookies to improve performance and personalize the user experience. You can set your browser to refuse or warn about cookies. However, some site features may not function properly without cookies.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be displayed on this page and take effect immediately after publication. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to access or modify your personal information, please contact us:
📩 Email: admin@flowcompany.id